We hope you have a great shopping experience with our products!
- We’re happy to provide a refund for any items received in a damage state. Please contact us if you receive a damaged item
- DVD training titles are not returnable unless the disc is unplayable. If you receive a DVD that does not play properly, contact us and we’ll send you a new disc of the same title.
- All orders are currently shipped by FedEx Ground, UPS or USPS.
- We ship to the USA. Unfortunately, we are not able to ship international orders due to the new tariff requirements.
- Free shipping on domestic orders of $150.00 or more, on shippable products. (Digital Downloads products are excluded)
- Orders usually ship within 3 – 5 business days.
- Orders received Friday, Saturday and Sunday will ship by Tuesday.
- Tracking information provided through your online account.
Continental US Shipping Charges:
- purchase total $1 – $4.99 = $4 shipping charge (+$1 HI &AK)
- purchase total $5 - $9.99 = $5 shipping charge (+$1 HI & AK)
- purchase total $10 – $24.99 = $7 shipping charge (+$1 HI & AK)
- purchase total $25 – $49.99 = $10 shipping charge (+$2 HI & AK)
- purchase total $50 – $74.99 = $14 shipping charge (+$3 HI & AK)
- purchase total $75 – $99.99 = $20 shipping charge (+$3 HI & AK)
- purchase total $100 – $149.99 = $25 shipping charge (+$4 HI & AK)
- purchase total $150 and over = FREE SHIPPING
