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SHIPPING/RETURN POLICY

We hope you have a great shopping experience with our products!

  • We’re happy to provide a refund for any items received in a damage state. Please contact us if you receive a damaged item
  • DVD training titles are not returnable unless the disc is unplayable. If you receive a DVD that does not play properly, contact us and we’ll send you a new disc of the same title.
  • All orders are currently shipped by FedEx Ground, UPS or USPS.
  • We ship to the USA. Unfortunately, we are not able to ship international orders due to the new tariff requirements.  
  • Free shipping on domestic orders of $150.00 or more, on shippable products. (Digital Downloads products are excluded)
  • Orders usually ship within 3 – 5 business days.
  • Orders received Friday, Saturday and Sunday will ship by Tuesday.
  • Tracking information provided through your online account.


Continental US Shipping Charges
:  

  • purchase total $1 – $4.99 = $4 shipping charge (+$1 HI &AK)
  • purchase total $5 - $9.99 = $5 shipping charge (+$1 HI & AK)
  • purchase total $10 – $24.99 = $7 shipping charge (+$1 HI & AK)
  • purchase total $25 – $49.99 = $10 shipping charge (+$2 HI & AK)
  • purchase total $50 – $74.99 = $14 shipping charge (+$3 HI & AK)
  • purchase total $75 – $99.99 = $20 shipping charge (+$3 HI & AK)
  • purchase total $100 – $149.99 = $25 shipping charge (+$4 HI & AK)
  • purchase total $150 and over = FREE SHIPPING