Shipping/Return Policy

We hope you have a great shopping experience with our products!

  • We’re happy to provide a refund for any items received in a damage state. Please contact us if you receive a damaged item
  • DVD training titles are not returnable unless the disc is unplayable. If you receive a DVD that does not play properly, contact us and we’ll send you a new disc of the same title.
  • All orders are currently shipped by FedEx Ground or USPS.
  • We ship world wide.
  • Free shipping on domestic orders of $100.00 or more on shippable products. (Digital Downloads products are excluded)
  • Orders usually ship within 3 – 5 bussiness days.
  • Tracking information available upon request.

Continental US Shipping Charges:  (contact us for international, Alaska and Hawaii shipping charges)

  • purchase total $1 – $9 = $3 shipping charge
  • purchase total $10 – $24 = $5 shipping charge
  • purchase total $25 – $49 = $8 shipping charge
  • purchase total $50 – $74 = $12 shipping charge
  • purchase total $75 – $99 = $18 shipping charge
  • purchase total $100 – FREE shipping